Shipping policy
Shipping & Processing
In-Stock Shades
Some Essentials and Dimensional Blend shades are maintained in limited inventory and are typically processed and shipped within 5–7 business days.
Many orders ship sooner; however, processing times may vary based on current order volume and inventory availability.
Signature Blends & Create Your Blend
All Signature Blends and Create Your Blend orders are custom-produced specifically for your order.
Please allow approximately 10–21 business days for production before shipment.
Many custom orders ship sooner; however, production timelines may vary based on blend complexity, color customization, and current production volume.
Orders containing both in-stock and custom-produced items will ship together once all items are completed.